Ww ok's Privacy Policy — Your Data, Our Responsibility

Ww ok (wwok.ws) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and the measures we take to keep your data safe. By creating an account or using any of ww ok's services, you agree to the terms of this Privacy Policy.

This policy applies solely to ww ok's website, mobile app, and related services. We comply with international data protection regulations and are committed to handling your information with respect. Our goal is full transparency — so you always know exactly how your data is being used.

Ww ok collects your information from various sources — primarily when you register, use our services, or get in touch with us. The three main categories are detailed below.

a) Information You Provide Directly:

• Full Name, Date of Birth & Nationality
• Email Address & Mobile Number
• Residential address & postcode
• National ID or passport number (for KYC verification)
• Payment details such as bKash, Nagad, or Rocket numbers
• Content of communications sent via live chat or email

b) Automatically Collected Information:

• IP Address & Device Type
• Browser type, operating system & language settings
• Activity logs on the platform (login times, page visits, betting history)
• Data collected via cookies and tracking pixels
• Geographic location (approximate, city-level only)

c) Information from Third Parties:

• Transaction verification data from payment processors
• Identity verification data from KYC service providers
• Risk assessment data from fraud prevention systems

Ww ok uses your data for limited, specific purposes only. We never use your information beyond what is necessary. Each purpose is clearly outlined below.

• Account Management: Your information is used to create, verify, and maintain your account.
• Service Delivery: To process betting, gaming, deposit & withdrawal transactions.
• Security & Fraud Prevention: To detect suspicious activity and ensure platform security.
• KYC & Compliance: To verify age, confirm identity, and comply with anti-money laundering regulations.
• Customer Support: To respond to your complaints and queries.
• Promotional Communications: To inform you about offers and bonuses, with your consent only.
• Platform Improvement: To analyse user experience and improve our services.
• Legal Obligations: To fulfill lawful requests from government or law enforcement agencies.

Ww ok does not sell your personal information to any third party. However, limited data may be shared in specific circumstances necessary for operating our services.

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive only the information necessary to process your transactions.
• KYC Partner: Limited data is shared with a licensed KYC provider for identity verification purposes.
• Fraud Prevention Services: Data is shared with risk analysis services to ensure account security.
• Law Enforcement: Data may be disclosed to authorities when required by a valid court order or official investigation.
• Licensing Authority: Information is provided to regulatory authorities upon request to maintain our gaming license.

Ww ok uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help our platform recognize you.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features.

Ww ok uses industry-leading technology to protect your data. Our security infrastructure operates across multiple layers of protection.

• 256-Bit AES Encryption: All sensitive data stored on our servers is encrypted.
• SSL/TLS Connection: Fully encrypted connection between your browser and our servers.
• Two-Factor Authentication (2FA): Added security through OTP verification at login and for large withdrawals.
• Firewall & DDoS Protection: Server-level protection against unauthorized access.
• Regular Security Audits: Full security audit conducted by a third party every quarter.
• Staff Training: Regular staff training on data protection and strict access controls.

Ww ok retains your data only as long as necessary to provide services and meet legal obligations. Retention periods for each data type are outlined below.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

As a ww ok account holder, you have several important rights over your personal data. Contact our support team at any time to exercise these rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you can request that the use of your data be restricted.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.
• Withdrawal of Consent: You may withdraw your consent to data processing at any time.

Ww ok strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at registration by confirming your date of birth.
• In suspicious cases, age is re-verified through KYC documentation.
• If a user is found to be underage, their account is immediately closed and all associated data is deleted.
• If you believe your child has created an account, please contact us immediately at support@wwok.ws.

Ww ok operates in accordance with international standards, so your data may sometimes be processed or stored on servers outside Bangladesh.

• Countries to which data is transferred are governed by adequate data protection laws.
• Contractual safeguards remain in place for any international data transfers.
• Wherever your data is held, the protections of this Privacy Policy always apply.

Ww ok reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or an in-platform notification.

• The date of any changes will always be displayed at the top of this page.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may contact our support team to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated team. We will resolve your issue as quickly as possible.

• Email: support@wwok.ws
• Live Chat: After logging in to the platform, click the chat icon in the bottom-right corner.
• Response Time: General inquiries — 24 hours; Data rights requests — 30 days.
• Complaints Process: Contact our support team first; if the issue remains unresolved, you may escalate to the relevant licensing authority.